This review is from: Roman Numeral Design Wall Clock - Extra Large From CBK Home (Kitchen)
Same experience as the other reviewer. I was so excited to get this clock. Too bad half the parts were missing and some of the holes were not where they were supposed to be either. Amazon service was also poor. They told me they would ship another one overnight. I didn't get it until 2 phone calls and 2 weeks later. And guess what? It is defective too!
The Amazon customer service rep told me they were taking the clock off of the website to investigate why the item continues to be missing parts/defective. They obviously didn't do that either. I told her I just wanted a clock with all the parts in working order. She told me to go buy it somewhere else!
Disappointed all around. Too bad- it does look like a really cool clock.
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This review is from: Roman Numeral Design Wall Clock - Extra Large From CBK Home (Kitchen)
Really liked looks of this clock & ordered after reading reviews. Got on 9/11/110 - both outer shipping box & inner box had holes & both were poorly taped - inside parts were loose inside & screw/nuts missing. After assembling even without all known parts clock did not work. Returned, I packaged parts in my own zip baggie & retaped both boxes in same manner as received & marked in black marker on outer box about holes & bad taping. Got replacement 9/24/10. This time clock only shipped in 1 box - the EXACT SAME clock & inner box with my zip baggied parts were sent and box was in worse condition! Returning for credit - have never had this experience with purchased product before ... I want seller CBK Home to get this review so they know what is happening & care enough so it doesn't happen to anyone else - they should be ashamed of this 2nd order.
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